Official Documents

Apidewa Privacy Policy — Data Protection for Malaysian Players

Your privacy is a trust we take seriously. This Privacy Policy clearly explains how apidewa collect, use, store, and protect your personal data — and what your rights are as a member of our platform. Please read this document carefully, as it forms part of the agreement between you and apidewa.

Updated: 1 January 2026 Bahasa Malaysia 256-bit SSL

Apidewa's Privacy Commitment to Malaysian Players

Six core principles that form the foundation of how apidewa handles your personal data

Bank-Grade 256-bit SSL Encryption

All communications between your device and apidewa's servers are protected by 256-bit SSL encryption — the same security standard used by Maybank, CIMB and Malaysia's leading banks. Every bit of data travelling between you and us is fully secured.

No Sale of Data to Third Parties

Apidewa has never sold, rented, or traded your personal data to any third party for marketing or commercial purposes, and never will — not without your explicit consent. Your data belongs to you, not to us as a commodity.

Minimum Data Collection

Apidewa collects only the data genuinely necessary to provide its services, meet legal requirements and protect platform security. We do not collect data irrelevant to platform operations purely for the sake of data collection.

Your Right to Access & Correct Your Data

You have the right at any time to request a copy of the personal data we hold about you, to request correction of inaccurate data, and in certain circumstances to request the deletion of your data. apidewa will process such requests within a reasonable timeframe.

Clear Data Retention Periods

Your personal data is retained only for as long as necessary for the stated purposes, or as required under applicable Malaysian law. apidewa maintains a systematic data deletion policy that is regularly audited.

Proactive Data Breach Notification

In the event of any security breach affecting your personal data, apidewa is committed to notifying you promptly in accordance with applicable legal requirements — not weeks or months after the fact.

Important Notice: This Privacy Policy forms part of the agreement between you and apidewa. By registering an account or using the apidewa platform, you agree to the collection and use of your information as described in this document. If you do not agree, please do not use apidewa's services.

1. Personal Data We Collect

Apidewa collects various types of personal data in the course of providing online entertainment platform services to Malaysian players. This data collection is necessary to ensure account security, process financial transactions, comply with legal requirements, and deliver a personalized experience to every member.

1.1 Data You Provide Directly

This is data you personally enter into the apidewa platform during registration or general use:

Data Type Example Primary Purpose
Identity Information Full name, date of birth Identity verification & age check
Contact Information Malaysian phone number, email address Communications & account verification
Payment Information Touch 'n Go, GrabPay, DuitNow, FPX account numbers Deposit & withdrawal processing
Verification Documents MyKad copy (if required) KYC & anti-money laundering compliance
Login Information Username, password (stored in hashed form) Account security

1.2 Data We Collect Automatically

When you use the apidewa platform, our systems automatically record the following technical information for security, performance and service improvement purposes:

  • Your device's IP address and general geographic location based on IP (country and state only — not your precise location).
  • The type of device, operating system, and web browser version you use to access apidewa.
  • In-platform activity history — games played, bets placed, session durations and general usage patterns.
  • Cookie data and similar tracking technologies (see Section 5 for more information).
  • Server logs that record access times, errors, and other technical information required to maintain platform stability.

1.3 Data We Receive from Third Parties

In certain circumstances, apidewa may receive information about you from the following third parties:

  • Payment providers such as Touch 'n Go, GrabPay, DuitNow, and FPX — transaction verification details required to process your deposits and withdrawals.
  • Game providers such as Evolution Gaming and Pragmatic Play — technical information relating to your gaming sessions for dispute resolution and audit purposes.
  • Fraud prevention and identity verification bodies engaged by apidewa to safeguard the integrity of the platform.

2. How We Use Your Personal Data

Apidewa uses collected personal data solely for legitimate and specific purposes. We will not use your data for any purpose beyond what is stated below without first obtaining your consent.

The primary purposes for which your personal data is used at apidewa are as follows:

  • Account management: Creating, verifying, maintaining, and securing your apidewa account, including the login process and two-factor authentication.
  • Financial transaction processing: Processing deposits via Touch 'n Go eWallet, GrabPay, DuitNow, FPX, and other e-wallets, as well as handling withdrawals of winnings to your account.
  • Gaming services provision: Enabling you to access and enjoy all casino games, Sports Betting, digital lottery, virtual sports and other games offered by apidewa.
  • Legal compliance: Fulfilling applicable legal requirements, including anti-money laundering (AML) obligations, customer identity verification (KYC) and reporting to relevant authorities where required.
  • Platform security: Detecting and preventing fraud, multi-account usage, bonus abuse and other activities that threaten the integrity of the apidewa platform.
  • Customer support: Providing effective assistance when you contact the apidewa support team via Live Chat, email or WhatsApp.
  • Service improvement: Analyzing platform usage patterns in aggregate (not at an individual level) to improve the user experience, resolve technical issues, and develop useful new features.
  • Service communications: Sending important notifications relating to your account, transactions, policy updates, and relevant security information. These are essential service communications that cannot be unsubscribed from, as they are critical to your account security.
  • Marketing preferences: With your consent only, to send you information about promotions, bonuses and new offers from apidewa. You may opt out of marketing communications at any time through your account settings.

Legal Basis for Data Processing: apidewa processes your personal data on the following lawful bases: (a) performance of a contract — to provide the services you have requested; (b) compliance with legal obligations; (c) legitimate interests — to prevent fraud and ensure platform security; and (d) consent — for optional marketing communications.


3. How apidewa Protects Your Personal Data

Apidewa takes its security infrastructure seriously to protect the personal data of all members. Data security is not something we treat lightly — it is the foundation of trust that underpins our relationship with Malaysian players.

3.1 Technical Security Measures

  • 256-bit SSL Encryption: All data transmitted between your device and apidewa's servers is encrypted using 256-bit TLS/SSL protocol — the same standard adopted by leading financial institutions and banks.
  • Encryption of data at rest: Sensitive data stored in apidewa's databases — including passwords (stored as non-reversible hashes), payment information, and identity documents — is protected by additional encryption at rest.
  • Firewall and intrusion detection systems: apidewa's server infrastructure is protected by multi-layered firewalls and an intrusion detection and prevention system (IDS/IPS) that continuously monitors all traffic.
  • Internal access controls: Access to members' personal data within apidewa is restricted to staff who genuinely need it to carry out their duties, and all access is logged and audited.
  • Regular data backups: apidewa data is regularly backed up to secure, separate locations to ensure rapid recovery in the event of an unexpected disruption.

3.2 Operational Security Measures

  • All apidewa staff with access to personal data are required to sign confidentiality agreements and undergo regular data security training.
  • Internal security audits and vulnerability assessments are conducted on a regular basis by apidewa's security team.
  • Apidewa works with independent third-party cybersecurity firms to conduct penetration testing, identifying and addressing potential vulnerabilities before they can be exploited.

Security Limitations: While apidewa takes all reasonable steps to protect your data, no online security system can guarantee absolute 100% protection. You are also responsible for keeping your account secure by using a strong password, not sharing your login credentials and reporting any suspicious activity to us promptly.


4. Sharing Data with Third Parties

Apidewa does not sell, rent, or trade your personal data to any third party for their own commercial purposes. This is a commitment we will not compromise on.

However, under certain limited and lawful circumstances, apidewa may need to share your data with the following parties:

4.1 Approved Service Providers

Companies that assist apidewa in delivering services to you — for example, payment providers such as Touch 'n Go, GrabPay, and DuitNow to process transactions; game providers such as Evolution Gaming and Pragmatic Play to deliver Live Casino games; and technology infrastructure providers that host the apidewa platform. These providers may only use your data for the purposes we specify and are bound by strict confidentiality agreements with apidewa.

4.2 Legal Obligations

Apidewa may be required to disclose your personal data if mandated by law, court order, warrant, or directive from a competent authority — including financial crime investigations or the enforcement of AML/KYC requirements. In such circumstances, apidewa will comply with all applicable legal obligations in full.

4.3 Rights & Safety Protection

If apidewa reasonably and in good faith believes that disclosure is necessary to protect the rights, property, or safety of apidewa, its members, or the public — for example, to prevent fraud, money laundering, or serious security threats.

4.4 Business Restructuring

In the event of a merger, acquisition, or sale of apidewa assets, members' personal data may be transferred as part of that business transaction. You will be notified before your data is transferred and a different privacy policy takes effect.

Sharing with Your Consent: Beyond the situations described above, apidewa will not share your personal data with any third party without first obtaining your explicit consent. You may withdraw that consent at any time by contacting the apidewa support team.


5. Cookies and Tracking Technologies

Like most online platforms, apidewa uses cookies and similar tracking technologies to enhance the user experience and analyze how the platform is used.

5.1 Types of Cookies Used by apidewa

  • Essential Cookies (Cannot Be Disabled): Cookies essential for the platform's core functions — including login session cookies, security cookies, and cookies that remember your preferred language settings. Without these cookies, the apidewa platform cannot function properly.
  • Performance & Analytics Cookies: Used to gather information on how you use the apidewa platform — pages visited, time spent in each section, and technical errors encountered. This information is used in aggregate to improve the platform.
  • Functional Cookies: Remembering your preferences and settings within the platform — such as your frequently used bet limit sizes and interface display preferences — so you don't have to reconfigure them each time.
  • Marketing Cookies (With Consent Only): Used to display content and offers more relevant to your interests and gaming activity on apidewa. You may opt out of marketing cookies at any time through your browser settings.

5.2 Cookie Controls

You can manage cookie usage through your web browser settings. Most browsers, including Chrome, Safari and Firefox, allow you to view, delete or block cookies. Please note that blocking essential cookies may affect certain functions of the apidewa platform. For instructions on managing cookies in a specific browser, please refer to that browser's help section.


6. Your Personal Data Rights

As an apidewa member and as an individual whose personal data is processed by us, you hold several important rights regarding your personal data. apidewa is committed to respecting and facilitating the exercise of these rights.

Right of Access

You have the right to request and obtain a copy of the personal data we hold about you. apidewa will provide this in a readable format within 30 days of receiving your request.

Right to Rectification

If the personal data we hold about you is inaccurate or incomplete, you have the right to request an immediate correction. You can also update much of your information directly through your apidewa account settings.

Right to Erasure

Under certain circumstances, you have the right to request the deletion of your personal data. However, this right is not absolute — apidewa may need to retain some data to fulfill legal obligations or resolve disputes.

Right to Restrict Processing

You may request that apidewa restrict the processing of your data under certain circumstances — for example, while you are disputing the accuracy of your data or awaiting our confirmation of the legal basis for processing.

Right to Data Portability

You have the right to receive the personal data you have provided to apidewa in a structured, commonly used, and machine-readable format, and to transfer it to another operator should you choose to do so.

Right to Object

You may object to the processing of your personal data for direct marketing purposes at any time. apidewa will cease processing for that purpose immediately upon receiving your objection.

How to Exercise Your Rights: To exercise any of the above rights, please contact the privacy team apidewa via email at support@apidewa.best stating the right you wish to exercise and sufficient information for us to verify your identity. apidewa will respond within 30 business days of receiving your request. In complex cases, this period may be extended to 60 days, with prior notification to you.


7. Children's Privacy

Apidewa is a platform strictly restricted to individuals aged 18 and above. Our platform is not designed for, and does not permit, use by children or minors under the age of 18.

  • Apidewa does not knowingly collect personal data from individuals under the age of 18.
  • Should we discover that personal data belonging to an individual under the age of 18 has been collected, we will promptly delete that data and close the account in question.
  • If you believe we may have inadvertently collected data from a minor, please contact us immediately at support@apidewa.best so we can take appropriate action.
  • Parents and guardians concerned about minors accessing online gambling platforms are encouraged to use parental control software and to have open conversations with their children about the risks of gambling.

8. Links to Third-Party Websites

The apidewa platform may contain links to third-party websites or services — such as game provider websites or sports information pages. This Privacy Policy applies solely to the apidewa platform and does not cover the privacy practices of those third-party websites.

Apidewa is not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy policy of every website you visit to understand how your data is handled there. Any decision to use third-party services is entirely at your own discretion.


9. Privacy Policy Amendments

Apidewa reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, technological developments, new legal requirements, or other relevant reasons.

  • Amendments to this Privacy Policy will be published on this page with an updated "Last Updated" date.
  • For significant and material amendments — particularly those affecting how we use your data — apidewa will endeavour to notify you via in-platform notifications or by email to your registered address.
  • Your continued use of the apidewa platform after any amendments are published will be deemed acceptance of the revised Privacy Policy.
  • If you do not agree with the changes made, you have the right to close your account and request deletion of your data in accordance with the rights set out in Section 6.

10. Contact Us for Privacy Enquiries

If you have any questions, concerns, or complaints regarding this Privacy Policy or how apidewa handles your personal data, please contact us through the channels below. We take all privacy enquiries seriously and will respond to you thoroughly and promptly.

  • Privacy Email: support@apidewa.best — please include "Privacy Enquiry" in the subject line to help us respond faster.
  • Live Chat: Available 24 hours a day, 7 days a week, directly within the apidewa platform — the fastest way to get immediate assistance.
  • Target Response Time: apidewa aims to respond to all privacy enquiries within 2 business days, and to formal data rights requests within 30 days.

Last Committed: apidewa considers the trust of Malaysian players to be our most valued asset. We are committed to remaining transparent about how we handle your data, and to always placing your privacy interests at the forefront of every decision we make. Thank you for trusting apidewa with your personal information — it is a responsibility we do not take lightly.

Your Data Is Safe at apidewa — Register with Confidence

With 256-bit SSL encryption, a strict no data-selling policy, and a full commitment to Malaysian players' privacy, you can play at apidewa with complete peace of mind. Register today and enjoy over 500 casino games, Sports Betting, digital lottery, and virtual sports.

256-bit SSL Encryption No Data Selling Your right to access your data is protected 24/7 Privacy Support
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